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Singapore Student Learning Space (SLS) Info-Site

Slow Site Loading

Follow these steps to fix slow loading on SLS, from checking your internet connection to clearing your browser cache.

Last updated 20 May 2026

Slow Site Loading

If it takes a long time to load a page on SLS, try the following:

  1. Check that your internet connection is stable. Visit other websites to confirm whether you have internet connectivity issues. If the problem persists, you may wish to seek assistance from:

    • Your school's Desktop Engineer (DE) (if the problem occurs in school)

    • Internet Service Provider (ISP) (if the problem occurs at home)

  2. Ensure that your web browser meets the minimum requirements.

  3. Clear your browser's cache (opens in new tab) and cookies (opens in new tab) and restart your web browser.

  4. Switch to another web browser.

If the problem persists, please contact the SLS Helpdesk at or call 6702 6513.

Cookies and Javascript

With all browsers, cookies and JavaScript should be enabled.

Cache and Browsing History

If you encounter any login issues, you will need to clear your cache and browsing history.

You may refer to this guide (opens in new tab) on how to clear your cache.

Step-by-step guide from Singapore Student Learning Space on clearing browsing history in Chrome and Safari browsers.

Image link (opens in new tab)