Contact SLS Helpdesk

For issues that your School-Based Helplines cannot address, you may contact SLS Helpdesk.

Please note that the call waiting time may be longer during peak periods such as Home-Based Learning days.

Having Problems Logging In?

For common login issues, you may refer to the Login Troubleshooting Tips.

Need Further Assistance?

The SLS Helpdesk is happy to answer your queries on SLS through the contact details listed below.

Operating Hours and Contact Details

Mondays ― Fridays:

4:00 pm ― 9:00 pm (School Days)

9:00 am ― 9:00 pm (School Holidays)

Saturdays:

9:00 am ― 3:00 pm

Closed on Sundays & Public Holidays

Email: helpdesk@sls.ufinity.com

Tel: (65) 6702 6513

Note: If you are a student, the Helpdesk will need to verify your identity using the security questions that you have set up when your account was first activated.

You can also approach your School-Based Helpline or teacher for help.