Contact SLS Helpdesk
Contact the SLS Helpdesk for issues your school cannot resolve.
Contact SLS Helpdesk
Login or Account-Related Issues
For common login issues, you may refer to the Login Troubleshooting Tips.
You may also reset your password by clicking "Forgot Password" on the SLS login page if you have previously set up a password-reset email address.
If the issue cannot be resolved through self-reset, please contact your School-based Helpline or teacher for assistance.
Other Technical Issues
For all other technical issues, you may contact SLS Helpdesk.
Please note that the call waiting time may be longer during peak periods such as Home-Based Learning days.
Operating Hours and Contact Details
Mondays ― Fridays:
4:00 pm ― 9:00 pm (School Days)
9:00 am ― 9:00 pm (School Holidays)
Saturdays:
9:00 am ― 3:00 pm
Closed on Sundays & Public Holidays
Email: helpdesk@sls.ufinity.com (opens in new tab)
Tel: (65) 6702 6513
