Unsuccessful Password Reset Attempts

Incorrect Answers to Security Questions

1. If you answer any of the questions incorrectly, you will be brought to the Password Reset Unsuccessful page.

   

2. Click Retry to try again.
3. If you answer all the questions correctly, you will be brought to the Reset Password page.
4. Enter a new password twice to confirm that you have entered it correctly.
5. Click Submit.
6. If your password has been successfully reset, you will be redirected brought to the login page.

Get more Help

If you still encounter problems resetting your password. you may:

1. contact your subject teacher for help.
2. contact your School-Based Helpline, or
3. contact the SLS Helpdesk at helpdesk@sls.ufinity.com or call 6702 6513.