Unsuccessful Password Reset Attempts
If your security questions are answered incorrectly, click "Retry" to try again. For further help, contact your teacher or School-Based Helpline.
Last updated 10 September 2026
Unsuccessful Password Reset Attempts
Incorrect Answers to Security Questions
If you answer any of the questions incorrectly, you will be brought to the Password Reset Unsuccessful page.
Click Retry to try again.
If you answer all the questions correctly, you will be brought to the Reset Password page.
Enter a new password twice to confirm that you have entered it correctly.
Click Submit.
If your password has been successfully reset, you will be redirected brought to the login page.
Get more Help
If you still encounter problems resetting your password, you may contact your subject teacher or School-Based Helpline for assistance.
