Contact SLS Helpdesk

For common login issues, you may refer to the Login Troubleshooting Tips.

For issues that your School-based Helpline cannot address, you may contact SLS Helpdesk.

Please note that the call waiting time may be longer during peak periods such as Home-Based Learning days.

The SLS Helpdesk is happy to answer your queries on SLS through the contact details listed below.

Operating Hours and Contact Details

Mondays ― Fridays:

4:00 pm ― 9:00 pm (School Days)

9:00 am ― 9:00 pm (School Holidays)

Saturdays:

9:00 am ― 3:00 pm

Closed on Sundays & Public Holidays

Email: helpdesk@sls.ufinity.com

Tel: (65) 6702 6513

Note: If you are a student, the Helpdesk will need to verify your identity using the security questions that you have set up when your account was first activated.

You can also approach your School-based Helpline or teacher for help.